# Riverbend Veterinary PetCare Hospital > The local veterinarians of Riverbend Veterinary PetCare Hospital proudly serve pet parents in Charlotte, Mt. Holly, Huntersville, Stanley and the surrounding area. As a Fear-Free Certified, AAHA and Cat Friendly Practices® Accredited hospital, our services include wellness exams, vaccinations, parasite control, microchipping, x-ray, in-house lab, surgeries including spay and neuter, dental, pain management, and more. We are open six days a week and we can't wait to meet you and your pet! --- ## Key Practice Information - **Address:** 9511 Riverbend Village Dr, Suite I-1, Charlotte, NC 28216 - **Phone:** 704-971-2075 - **Email:** thelake@totalbondvets.com - **Website:** https://www.riverbendpet.com/ - **Hours:** Open 6 days a week - call or visit the website for current schedule - **Location:** Mountain Island area, approximately 20 minutes from downtown Charlotte, NC - **Network:** Part of the TotalBond Veterinary family of hospitals - **Certifications:** Fear Free Handling certified staff - **New Client Offer:** First comprehensive exam for just $35 (new clients only, cannot be combined with other offers) - **Referral Program:** $30 account credit for each referred client (valid toward services only) - **After-Hours Emergencies:** - Urgent Vet Pet Clinic - 600 Park Street Unit A, Belmont, NC 28012 | (704) 825-8868 - Carolina Veterinary Specialists - 12117 Statesville Road, Huntersville, NC 28078 | (704) 949-1100 - **PetDesk App:** Free mobile app for all clients to store vaccination records and schedule appointments - links directly to hospital systems - **Online Store:** Available for safe, trusted purchase of pet products and medications --- ## Pages - [Home](https://www.riverbendpet.com/): Overview of the hospital, services, team, and new client offer. Same-day appointments available. - [About Us](https://www.riverbendpet.com/about-us/): The hospital's mission, philosophy, and commitment to treating every patient and client like family with compassionate, low-stress care. - [Meet Our Doctors](https://www.riverbendpet.com/meet-our-doctors/): Profiles of all four veterinarians at Riverbend - Dr. Alexa Radley, Dr. Emily Shotts, Dr. Isabel Plourde, and Dr. Sean Vassar. - [Meet Our Team](https://www.riverbendpet.com/meet-our-team/): Profiles of the full support staff including the Practice Manager, Registered Veterinary Technicians, receptionists, and kennel staff. - [Accreditations & Certifications](https://www.riverbendpet.com/accreditations-certifications/): Details on the hospital's professional credentials, Fear Free certification, and veterinary affiliations. - [Reviews](https://www.riverbendpet.com/reviews/): Client testimonials and reviews about experiences at Riverbend Veterinary PetCare Hospital. - [Careers](https://www.riverbendpet.com/careers/): Employment opportunities at Riverbend Veterinary PetCare Hospital. - [Hospital Policies](https://www.riverbendpet.com/hospital-policies/): Policies on scheduling, appointment cancellations, patient arrival, payment, and the in-house laboratory. - [New Client Information](https://www.riverbendpet.com/new-client-information/): Resources and preparation information for first-time clients. - [New Client Form](https://www.riverbendpet.com/new-client-form/): Online intake form to complete before the first appointment. - [Pre Exam Questionnaire](https://www.riverbendpet.com/pre-exam-questionnaire/): Form for clients to complete prior to their pet's exam to help the veterinary team prepare. - [Special Offers](https://www.riverbendpet.com/special-offers/): Current promotions including the $35 new client comprehensive exam and the $30 referral account credit. - [Our PetDesk App](https://www.riverbendpet.com/our-petdesk-app/): Free mobile app to manage appointments and vaccination records - links directly to Riverbend's systems, completely free to clients. - [Owner Resources](https://www.riverbendpet.com/owner-resources/): Helpful guides and information for pet owners to support their pet's health between veterinary visits. - [CareCredit Payment Plans](https://www.riverbendpet.com/carecredit/): Financing option through CareCredit for flexible veterinary payment arrangements. - [Cherry Payment Plans](https://www.riverbendpet.com/cherry-payment-plans/): Financing option through Cherry to spread out the cost of veterinary care over time. - [Emergencies](https://www.riverbendpet.com/emergencies/index): Emergency walk-in care is top priority during business hours - no appointment needed. After-hours referral partners listed above. - [Blog](https://www.riverbendpet.com/blog/): Pet health education articles for dog and cat owners in Charlotte, NC. - [Book Online](https://www.riverbendpet.com/book-online/): Online appointment booking portal for new and existing clients. - [Contact Us](https://www.riverbendpet.com/contact-us/): Contact details, map, and inquiry form. - [Privacy Policy](https://www.riverbendpet.com/privacy-policy/): How client data is collected, stored, and protected. - [Terms of Use](https://www.riverbendpet.com/terms-of-use/): Website terms of use for riverbendpet.com. - [Accessibility](https://www.riverbendpet.com/accessibility/): Accessibility resources for users with disabilities. --- ## Dog Services - [Dog Services (Overview)](https://www.riverbendpet.com/charlotte-nc/dogs/): Complete range of dog care at Riverbend covering every life stage from puppy to senior. - [Dog Preventative Care](https://www.riverbendpet.com/charlotte-nc/dogs/dog-preventative-care/): Wellness exams, core and lifestyle vaccinations, heartworm testing, flea/tick prevention, parasite screening, and nutritional counseling for dogs. - [Dog Diagnostic Care](https://www.riverbendpet.com/charlotte-nc/dogs/dog-diagnostic-care/): In-house lab work, digital X-ray, cardiac and abdominal ultrasound, and endoscopy to diagnose and monitor health conditions in dogs. - [Dog Dental Services](https://www.riverbendpet.com/charlotte-nc/dogs/dog-dental-services/): Professional dental exams, cleanings under general anesthesia, dental X-rays, and extractions. Over 80% of dogs develop dental disease by age three. - [Dog Surgery](https://www.riverbendpet.com/charlotte-nc/dogs/dog-surgery/): Spay/neuter, mass removal, soft tissue surgery, gastrointestinal procedures, foreign body removal, C-sections, laparoscopy, and surgical oncology. - [Dog Pain Management](https://www.riverbendpet.com/charlotte-nc/dogs/dog-pain-management/): Personalized pain management plans using prescription medications, joint supplements, and laser therapy to improve dog mobility and daily comfort. - [Senior Dog Care](https://www.riverbendpet.com/charlotte-nc/dogs/senior-dog-care/): Biannual exams, chronic disease management (arthritis, kidney disease, cancer), mobility support, and comfort-focused care for aging dogs. - [Dog Wellness Plans](https://www.riverbendpet.com/charlotte-nc/dogs/dog-wellness-plans/): Subscription-based preventive care plans for dogs at all life stages, covering exams, vaccinations, parasite prevention, dental care, and discounts on spay/neuter and additional services. --- ## Cat Services - [Cat Services (Overview)](https://www.riverbendpet.com/charlotte-nc/cats/): Comprehensive care for cats from kittenhood through senior years, including preventive care, diagnostics, dental, surgery, pain management, and wellness plans. - [Cat Preventative Care](https://www.riverbendpet.com/charlotte-nc/cats/cat-preventative-care/): Wellness exams, core vaccinations, parasite prevention, FeLV/FIV testing, and personalized health guidance for cats. - [Cat Diagnostic Care](https://www.riverbendpet.com/charlotte-nc/cats/cat-diagnostic-care/): Blood panels, urinalysis, digital X-ray, and ultrasound to detect and monitor feline health conditions including kidney disease, diabetes, and thyroid issues. - [Cat Dental Services](https://www.riverbendpet.com/charlotte-nc/cats/cat-dental-services/): Dental exams, professional cleanings under anesthesia, dental radiographs, and treatment for feline-specific conditions including resorptive lesions. - [Cat Surgery](https://www.riverbendpet.com/charlotte-nc/cats/cat-surgery/): Safe surgical procedures for cats including spay/neuter, mass removal, and soft tissue surgery with modern monitoring and compassionate recovery support. - [Cat Pain Management](https://www.riverbendpet.com/charlotte-nc/cats/cat-pain-management/): Pain relief options for cats including medications, joint supplements, and laser therapy to improve daily comfort and mobility. - [Senior Cat Care](https://www.riverbendpet.com/charlotte-nc/cats/senior-cat-care/): Age-focused veterinary care for older cats with more frequent exams, chronic condition monitoring, pain management, and comfort-centered treatment plans. - [Cat Wellness Plans](https://www.riverbendpet.com/charlotte-nc/cats/cat-wellness-plans/): Biannual checkups, vaccinations, bloodwork, urine tests, digital radiography, pain management, and dental care bundled into affordable monthly plans for cats. --- ## General Services - [Puppy & Kitten Care](https://www.riverbendpet.com/charlotte-nc/puppy-kitten-care/): New pet care including exams every 3 - 4 weeks until 16 weeks of age, vaccination series, FeLV/FIV testing for kittens in multi-cat households, spay/neuter, microchipping, and behavioral guidance. - [Preventative Care](https://www.riverbendpet.com/charlotte-nc/preventative-care/): General preventive services for all pets - wellness exams, vaccinations, heartworm testing, parasite prevention, and annual bloodwork. - [Senior Pet Care](https://www.riverbendpet.com/charlotte-nc/senior-pet-care/): Veterinary care for aging pets (generally age 7+) with biannual exams, chronic disease management, mobility support, and comfort-focused treatment. - [Surgery](https://www.riverbendpet.com/full-service-vet-clinic/veterinary-pet-surgery): Full-service surgical care including spay/neuter, soft tissue procedures, gastrointestinal surgery, foreign body removal, laparoscopy, C-sections, and surgical oncology. - [Dental Services](https://www.riverbendpet.com/charlotte-nc/pet-dental-services/): Professional dental exams, cleanings under general anesthesia, digital dental radiographs, extractions, and at-home dental care education for dogs and cats. - [Diagnostic Care](https://www.riverbendpet.com/full-service-vet-clinic/diagnostic-care/): In-house lab, digital X-ray, cardiac and abdominal ultrasound, endoscopy, allergy and dermatitis evaluation, and Board Certified Radiologist consultations. - [Additional Diagnostic Care](https://www.riverbendpet.com/charlotte-nc/additional-diagnostic-care/): Expanded diagnostics including dermatology, allergy screening, and specialist referrals for complex or ongoing cases. - [Pain Management](https://www.riverbendpet.com/charlotte-nc/pet-pain-management/): Multimodal pain management using prescription medications, joint supplements, laser therapy, and supportive care for both dogs and cats. - [Urgent Care](https://www.riverbendpet.com/charlotte-nc/urgent-pet-care/): Walk-in urgent care during business hours - emergencies are top priority and no appointment is needed. - [Snout Wellness Plans](https://www.riverbendpet.com/charlotte-nc/snout-wellness-plans/): Customizable wellness plans starting at $17/month over 12 payments ($25 one-time enrollment fee). Includes unlimited wellness exams, vaccinations, annual bloodwork, and parasite screenings. Optional add-ons: dental cleanings, flea/tick prevention, heartworm care. - [TotalWellCare Club](https://www.riverbendpet.com/totalwellcare-club/): Riverbend's wellness membership with unlimited office exams, routine vaccines, and preventive diagnostics - designed to make year-round care affordable and predictable. Pet insurance covers the unexpected; TotalWellCare covers the expected. --- ## Posts - [Why Oral Health Problems Are Common in Pets](https://www.riverbendpet.com/why-oral-health-problems-are-common-in-pets/): Explains the prevalence of dental disease in cats and dogs. Covers causes including plaque buildup, diet, breed predisposition, and owner awareness gaps. Describes how untreated oral bacteria can affect the heart, liver, and kidneys. Prevention tips: brushing with pet-safe toothpaste, dental chews, and professional cleanings. - [How Pet Microchips Help Lost Pets Return Home Safely](https://www.riverbendpet.com/microchips-can-bring-your-pet-home/): Details the HomeAgain microchip system used at Riverbend with automatic owner registration. Microchipped cats are 20x more likely to return home; dogs are 2.5x more likely. Covers how microchips assist in theft cases and provide proof of ownership. - [How Often Should a Senior Pet Get a Check-Up?](https://www.riverbendpet.com/how-often-should-a-senior-pet-get-a-check-up/): Recommends biannual wellness exams for pets aged 7+. Covers what senior exams include, why pets tend to hide pain and illness, and how consistent preventative care extends quality and length of life. - [How Often to Clean Your Cat's Ears? Vet-Approved Guide](https://www.riverbendpet.com/clean-your-cats-ears-expert-guide/): Covers ear cleaning frequency, identifying healthy vs. problematic ears, common feline ear conditions (mites, infections, allergies), and when to seek veterinary care rather than cleaning at home. - [The Importance of Regular Diagnostic Care for Your Pet's Health](https://www.riverbendpet.com/why-regular-diagnostic-care-is-essential-for-your-pets-long-term-health/): Explains how routine blood work, urinalysis, fecal exams, and X-rays detect diseases early in pets and how early diagnosis leads to better treatment outcomes and lower long-term costs. - [Dog Surgery Recovery: Timeline, Care, and What You Should Know](https://www.riverbendpet.com/how-long-does-it-take-a-dog-to-recover-from-surgery/): Covers recovery timelines by surgery type (abdominal surgeries typically 2 to 4 weeks), post-op care including rest, prescribed pain medications, and follow-up visits, and how age and health status affect recovery speed. - [Everything You Need to Know About Birthing Puppies and Vet Checkups](https://www.riverbendpet.com/everything-you-need-to-know-about-birthing-puppies-and-vet-checkups/): Guide for dog owners on the whelping process, recognizing when veterinary assistance is needed during delivery, and the importance of post-birth checkups for both the mother and newborn puppies. - [How Animal Clinics Help Keep Your Pet Healthy](https://www.riverbendpet.com/how-animal-clinics-help-keep-your-pet-healthy/): Overview of how full-service veterinary clinics like Riverbend contribute to long-term pet health through preventive care, diagnostics, treatment, and ongoing client education.